Privacy Policy

Last Updated: January 10, 2026

Desert Mailbox Pros ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website or use our mailbox installation and repair services.

1. Information We Collect

We collect information that you provide to us directly via our forms, including:

• Personal Identification: Name, email address, phone number, and physical property address.
• Project Details: Information regarding residential or commercial mailbox needs, including HOA specifications and unit counts.
• Technical Data: IP address, browser type, and operating system (via cookies and analytics tools).

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide accurate estimates and "Instant Bids" for commercial and residential projects.
• To schedule installations, repairs, and coordinate with utility marking services (e.g., Arizona 811).
• To communicate with you regarding your project status via SMS, Email, or Phone.
• To improve our website functionality and customer service.

3. SMS & Mobile Messaging (A2P Compliance)

By providing your phone number, you consent to receive text messages from us regarding your quotes, orders, and service updates. Message and data rates may apply. You may opt-out of SMS communications at any time by replying "STOP".

CRUCIAL NOTE: We strictly prohibit the sharing or selling of your mobile phone number or consent data to third parties for their marketing purposes.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Third-party tools we use to run our business (e.g., CRM software, payment processors) who are bound by confidentiality agreements.
• Legal Requirements: If required by law or to protect our rights and safety.

5. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Contact Us

Company Address

Desert Mailbox Pros
4032 W Monte Cristo
Phoenix, AZ 85053

Direct Support

Email: [email protected]
Phone: (602) 888-1083